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Dear LM_NET Colleagues,

   Recently there have been many LM_NET requests for assistance with
various hardware and software problems.  I am re-posting the LM_NET Skills
Index, a comprehensive listing of mentor assistance, organized by the
tireless efforts of Shelley Lochhead, that is available to our members.  I
think that you will find the answers to your many questions within
LM_NET's wide range of resource people on this list.

   Please take advantage of this wonderful resource.

Peter
..............................................................
Peter G. Milbury        Library Media Teacher / Mentor Teacher
Co-owner of LM_NET:  The School Library Media Discussion Group
pmilbur@eis.calstate.edu       ~       Voice/Fax: 916-891-3060
Pleasant Valley High School, 1475 East Avenue, Chico, CA 95926
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

                             LM_Net
                  Telecommunications Skills Index


In the interests of helping our members become brave and independent
surfers on the InterNet, LM_Net sponsors this skills index.  Here
you will find the names and email addresses of kindly folks who have
volunteered to field questions in areas of their telecommunications
expertise.

>From the results of Betty's recent questionnaire, we know that most
of us have learned by doing - and this list helps you do just that.  The
next time you hit a stumbling block, pull out your LM_Net Skills Index,
and email for help....


         OUTLINE

Part One - The Basics -
   Tips on getting help
   Telecommunications software
      by type and platform
   UNIX
   VMS
   Regional Networks
      by network

Part Two - InterNet Tools -
   Archie
   Email
   Gopher
   Listserv
   Telnet
   UseNet News
   Veronica
   Wais
   World Wide Web



PART ONE - The Basics -

Tips on getting help:

   *  Select a helper who uses the same telecommunications
         software that you do, preferably on the same platform;
         in fact, the more things you have in common, the better.
         As our list grows, this will become easier to do.

   *  Tell your helper what software you are using, and how
         you connect to the InterNet (dial-in to a regional
         network - which one?  dial-in to a university computer -
         what kind?  etc.)

   *  Define the trouble as clearly as you can, including as
         many specifics as possible;  better yet, do some screen
         captures of a disastrous online session, and include them
         in the message!

   *  Give your helper a week or so to respond; if no one answers,
         it may be wise to try someone else.  We all know how email
         can pile up, and it could be that your helper is on vacation,
         at a conference, or otherwise snowed under.  Many of our
         helpers have indicated that holiday times and ALA week are
         impossible; a very few are not available in the summer.

   *  Remember that many of us are novices helping beginners, so don't
         be startled if your helper has to do a little digging to
         get to the bottom of things.  The good news is that both
         parties will learn from the exchange.

   *  An "(Adv)" following a person's name indicates someone especially
         skilled in a given area.


Telecommunications software:

   ClarisWorks [MAC]
      Marsha Korobkin  <mkorobk@eis.calstate.edu>
      Ann S. Herbert  <aherbert@uva386.schools.virginia.edu>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   Comm System  [APPLE II]
      Phil Shapiro  <pshapiro@cap.gwu.edu>

   CrossTalk [DOS]
      Lisa Walters  <lwalters@bigcat.missouri.edu>

   EUDORA [MAC]
      David Waters  <David.Waters@libstud.utas.edu.au>

   FETCH [MAC]
      David Waters  <David.Waters@libstud.utas.edu.au>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>

   Kermit [DOS]
      Jyl M. Chickowski  <jwolf@tenet.edu>
      Kathie Lyssy  <lyssy@tenet.edu>
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      Pat Moshfeghian  <pati@tenet.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>

   Kermit [UNIX]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      Noe Torres  <noe@tenet.edu>

   Kermit/Windows [DOS]
      Jyl M. Chickowski  <jwolf@tenet.edu>
      Noe Torres  <noe@tenet.edu>

   MacKermit [MAC]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>

   MacKnowledge [MAC]
      Jackie Keith  <jkeith@mwc.vak12ed.edu>

   MacSlip/MacTCP [MAC]
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>

   MacTerminal [MAC]
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>

   MicroPhone II [MAC]
      David Warlick  <dwarlick@dpi1.dpi.nc.gov>

   Microsoft Communications [DOS]
      Pat Moshfeghian  <pati@tenet.edu>

   MTEZ [DOS]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   NCSA Telnet [MAC]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   NCSA Telnet [DOS]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   ProComm [DOS]
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Bill Sears  <bsears@calstate.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Lisa Walters  <lwalters@bigcat.missouri.edu>
      William R. Hanson  <BHanson@CBE.AB.CA>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>

   ProComm Plus [DOS]
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Sandy Scroggs  <sandyscr@tenet.edu>
      Esther Sinofsky  <esinofs@calstate.eis.edu>
      Noe Torres  <noe@tenet.edu>
      Linda Ramsey  <lramsey@bigcat.missouri.edu>
      Gleason Sackman  <sackman@plains.NoDak.edu>

   ProComm Plus/Windows [DOS]
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Noe Torres  <noe@tenet.edu>
      Gleason Sackman  <sackman@plains.NoDak.edu>

   ProTerm 2.2  [APPLE II]
      Phil Shapiro  <pshapiro@cap.gwu.edu>

   QMODEM [DOS]
      Carol Simpson (Adv) <csimpson@tenet.edu>

   QuickLink [DOS]
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>

   QuickLink II [MAC]
      Mel Roseman  <mrosema@eis.calstate.edu>

   QuickLink II Fax [DOS]
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>

   Slip [DOS]
      Cynthia LaPier  <clapier@sctsls.org>

   SmartCom [DOS]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   SmartCom II [MAC]
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>
      Shelley Lochhead  <s_lochhead@mentor.unh.edu>

   SmartMove [DOS]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   SmartTerm [DOS]
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>

   TCP Connect II [MAC]
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   TELIX [DOS]
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Noe Torres  <noe@tenet.edu>
      Carol Anderhegen  <carolan@ids.net>

   TelNet [MAC]
      David Waters  <David.Waters@libstud.utas.edu.au>

   TurboGopher [MAC]
      David Waters  <David.Waters@libstud.utas.edu.au>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>

   VersaTerm [MAC]
      Eugene Hainer  <ehainer@lobo.rmh.pr1.k12.co.us>

   Windows 3.2/Terminal [DOS]
      Jyl M. Chickowski  <jwolf@tenet.edu>
      Noe Torres  <noe@tenet.edu>

   ZLink [APPLE II]
      Phil Shapiro  <pshapiro@cap.gwu.edu>

   ZMODEM [DOS]
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Noe Torres  <noe@tenet.edu>

   ZTERM [MAC]
      Mel Roseman  <mrosema@eis.calstate.edu>
      Marsha Korobkin  <mkorobk@eis.calstate.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>


UNIX
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      Eugene Hainer  <ehainer@lobo.rmh.pr1.k12.co.us>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>
      David Waters  <David.Waters@libstud.utas.edu.au>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>
      Cynthia LaPier  <clapier@sctsls.org>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      William R. Hanson  <BHanson@CBE.AB.CA>
      Phil Shapiro  <pshapiro@cap.gwu.edu>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Noe Torres  <noe@tenet.edu>
      Carrie Gardner  <carrie@lis.pitt.edu>


VMS
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>
      William R. Hanson  <BHanson@CBE.AB.CA>
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Shelley Lochhead  <s_lochhead@mentor.unh.edu>


Regional networks:

   Cleveland FreeNet
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>

   CORE (California Online Resources for Education)
      Mel Roseman  <mrosema@eis.calstate.edu>
      Marsha Korobkin  <mkorobk@eis.calstate.edu>
      Bill Sears  <bsears@calstate.edu>
      Esther Sinofsky  <esinofs@calstate.eis.edu>

   FIRN
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>

   GRUMPY
      Bill Sears  <bsears@calstate.edu>

   Learning Link (Wisconsin)
      Jan Wee (Adv) <Wsalem@uwlax.edu>

   LOBO
      Eugene Hainer  <ehainer@lobo.rmh.pr1.k12.co.us>

   NYSERNet
      Cynthia LaPier  <clapier@sctsls.org>

   SENDIT
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>

   TENET
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Jyl M. Chickowski  <jwolf@tenet.edu>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Kathie Lyssy  <lyssy@tenet.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Sandy Scroggs  <sandyscr@tenet.edu>
      Noe Torres  <noe@tenet.edu>

   VA Pen
      Ann S. Herbert  <aherbert@uva386.schools.virginia.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>



PART TWO - InterNet Tools -

Archie:

      David Warlick  <dwarlick@dpi1.dpi.nc.gov>
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>
      Carrie Gardner  <carrie@lis.pitt.edu>


Email:

      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      David Warlick  <dwarlick@dpi1.dpi.nc.gov>
      Eugene Hainer  <ehainer@lobo.rmh.pr1.k12.co.us>
      Marsha Korobkin  <mkorobk@eis.calstate.edu>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>
      Ann S. Herbert  <aherbert@uva386.schools.virginia.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>
      David Waters  <David.Waters@libstud.utas.edu.au>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>
      Jyl M. Chickowski  <jwolf@tenet.edu>
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Kathie Lyssy  <lyssy@tenet.edu>
      Bill Sears  <bsears@calstate.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Lisa Walters  <lwalters@bigcat.missouri.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      William R. Hanson  <BHanson@CBE.AB.CA>
      Phil Shapiro  <pshapiro@cap.gwu.edu>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Sandy Scroggs  <sandyscr@tenet.edu>
      Esther Sinofsky  <esinofs@calstate.eis.edu>
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>
      Carol Anderhegen  <carolan@ids.net>
      Carrie Gardner  <carrie@lis.pitt.edu>


Ftp:

      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      David Warlick  <dwarlick@dpi1.dpi.nc.gov>
      Eugene Hainer  <ehainer@lobo.rmh.pr1.k12.co.us>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>
      David Waters  <David.Waters@libstud.utas.edu.au>
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      William R. Hanson  <BHanson@CBE.AB.CA>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Esther Sinofsky  <esinofs@calstate.eis.edu>
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>
      Carrie Gardner  <carrie@lis.pitt.edu>


Gopher:

      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      David Warlick  <dwarlick@dpi1.dpi.nc.gov>
      Eugene Hainer  <ehainer@lobo.rmh.pr1.k12.co.us>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>
      David Waters  <David.Waters@libstud.utas.edu.au>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Kathie Lyssy  <lyssy@tenet.edu>
      Bill Sears  <bsears@calstate.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Lisa Walters  <lwalters@bigcat.missouri.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      Phil Shapiro  <pshapiro@cap.gwu.edu>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Esther Sinofsky  <esinofs@calstate.eis.edu>
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>
      Carrie Gardner  <carrie@lis.pitt.edu>


Listserv:

      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      David Warlick  <dwarlick@dpi1.dpi.nc.gov>
      Marsha Korobkin  <mkorobk@eis.calstate.edu>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>
      David Waters  <David.Waters@libstud.utas.edu.au>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>
      Jyl M. Chickowski  <jwolf@tenet.edu>
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Bill Sears  <bsears@calstate.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Lisa Walters  <lwalters@bigcat.missouri.edu>
      William R. Hanson  <BHanson@CBE.AB.CA>
      Phil Shapiro  <pshapiro@cap.gwu.edu>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Sandy Scroggs  <sandyscr@tenet.edu>
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>
      Carol Anderhegen  <carolan@ids.net>
      Carrie Gardner  <carrie@lis.pitt.edu>


Telnet:

      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      David Warlick  <dwarlick@dpi1.dpi.nc.gov>
      Eugene Hainer  <ehainer@lobo.rmh.pr1.k12.co.us>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Joe Kmoch (Adv) <kmoch@whscdp.whs.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>
      David Waters  <David.Waters@libstud.utas.edu.au>
      Doug Johnson  <palsdaj@vax1.mankato.msus.edu>
      Jyl M. Chickowski  <jwolf@tenet.edu>
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Bill Sears  <bsears@calstate.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Gleason Sackman (Adv) <sackman@plains.nodak.edu>
      Lisa Walters  <lwalters@bigcat.missouri.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      William R. Hanson  <BHanson@CBE.AB.CA>
      Melissa B. Davis (Adv) <mbdavis@tenet.edu>
      Esther Sinofsky  <esinofs@calstate.eis.edu>
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>
      Carol Anderhegen  <carolan@ids.net>
      Carrie Gardner  <carrie@lis.pitt.edu>


UseNet news:

      Mel Roseman  <mrosema@eis.calstate.edu>
      Richard Fritz (Adv) <rfritz@pasco.k12.fl.us>
      Noe Torres  <noe@tenet.edu>
      Carol Anderhegen  <carolan@ids.net>
      Carrie Gardner  <carrie@lis.pitt.edu>


Veronica:

      David Warlick  <dwarlick@dpi1.dpi.nc.gov>
      Elizabeth Haynes (Adv) <ehaynes@tenet.edu>
      Jackie Keith  <jkeith@mwc.vak12ed.edu>
      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Lisa Walters  <lwalters@bigcat.missouri.edu>
      Jan Wee (Adv) <Wsalem@uwlax.edu>
      Tom Smith (Adv) <tbsst3@icarus.lis.pitt.edu>
      Noe Torres  <noe@tenet.edu>
      Carrie Gardner  <carrie@lis.pitt.edu>


Wais:

      Cynthia LaPier  <clapier@sctsls.org>
      Carol Simpson (Adv) <csimpson@tenet.edu>
      Kathie Lyssy  <lyssy@tenet.edu>
      Maria Elena Ovalle  <ovalle@tenet.edu>
      Pat Moshfeghian  <pati@tenet.edu>
      Noe Torres  <noe@tenet.edu>
      Carrie Gardner  <carrie@lis.pitt.edu>


World Wide Web:

      Carol Simpson (Adv) <csimpson@tenet.edu>
      Noe Torres  <noe@tenet.edu>
      Carrie Gardner  <carrie@lis.pitt.edu>

*******************************************************************




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Shelley Lochhead, Librarian       ____/|              603-746-4167  x230
Hopkinton High School             \ o.O|       S_Lochhead@mentor.unh.edu
297 Park Avenue                    =(_)=              AppleLink:  ALOT32
Contoocook, NH   03229               U               Mentor:  S_Lochhead
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


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