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Winnebago has an electronic discussion group for customer information exchange: Winnebago-LIBNET. To find out more, e-mail: Saundra@Winnebago.com or subscribe by e-mailing: Majordomo@MR.net. This information comes from Winnebago's User Group Newsletter and I haven't joined myself, tho' I plan to. I was told by a customer service rep at Winn. that they monitor LM_NET. I would have thought that someone would have joined in on some of the recent barcode discussions if that were true. They also have an 800 number to call: 1-800-533-5430 Jerry Dalpe @ Quirk Middle School, Hartford, CT