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We have had Follett for many years and do occasionally experience these problems- more so when we had student aides checking books in and out. We alway check the shelves before we send out notices. I'm fairly sure that the majority of the errors are either from failing to actually check the book back in ( a big stack; miss one, several stacks someone asks a question and you forget that you didn't scan the book in your hand, didn't actually have the page selected - cursor isn't at right spot) or kids put the books back on the shelf themselves. I say this because we also have a security system- Checkpoint- which requires us to remove the tag that deactiviates the alarm and often I find books that were listed as overdue still having the tag in them on the shelf..or we have looked for the book previously and suddenly there it is right where it is supposed to be but not checked in. We have had so little trouble with Follett over the years that I can count problems on one hand. Switching to Destiny in the fall and will be so happy if this continues. Darlene Yasick Media Specialist Hopkins (MI) High School lib027yas@global.net -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. * LM_NET Help & Information: http://www.eduref.org/lm_net/ * LM_NET Archive: http://www.eduref.org/lm_net/archive/ * EL-Announce with LM_NET Select: http://lm-net.info/ * LM_NET Supporters: http://www.eduref.org/lm_net/ven.html * LM_NET Wiki: http://lmnet.wikispaces.com/ --------------------------------------------------------------------