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I request help with the Jumbo Trakker from Colorado Memory Systems, which uses DC 2120 Mini Data Cartridge Tapes. It seems impossible to get through for tech help by phone or fax. I am using the small unit for daily automatic backup of our Calico LION automation system with circulation records and catalog, and would like to communicate with someone familiar with the Colorado unit. I will appreciate hearing from anyone with backup recommendations for IBM 386, 80-120 MB data safety. I had hoped that the printer port backup would be easier than using a Bernoulli drive. Thanks - margaret mmccormi@services.dese.state.mo.us