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We have laminated our cards (in a plasic case) for the past five years, and the students keep their cards for all four years. VERY few refuse to scan--usually the ones that were improperly sealed and then went through the washer (although many many more have made that particular trip and survived quite well!), so I don't think that it is simply the fact that your cards are laminated. Perhaps your wand is defective, or the tip may need cleaning (we clean ours every other month--the tip pops off on two of ours, and unscrews on the third). Good luck! Mark Williams