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Just an observationin all the discussion about overdues/check-out no one seems to be an advocate for a student who approached me recently regarding an overdue book that had not been returned for ages despite my having sent notices, etc. (we cannot fine, however). The student rightly wanted his turn with a great book, and without some restrictions/penalties, etc, is he going to get it? As a mentor of mine once told me, only the patron knows when a book is REALLY due, i.e. when he is "finished," but I still have a question whether we truly serve the "good" patron who wants his turn and will abide by our policies by being as lenient as we usually are with the laggards..... They say all the easy problems are already solved..... Dana Pope popeda@heidelberg-emh2.army.mil