?Multimedia Management Techniques

[Sally Dunlop <sdunlop@NOVA.GMI.EDU>]

        The director of our library cooperative is collecting information
on handling problems that arise from using multimedia in libraries. She
has a large number of libraries that are just getting into cd-rom and has
two general areas of interest.

        1. How do you handle troubleshooting, repairs, etc.? Could you
give her samples of trouble slips, work orders, or whatever you use?

        2.How do you handle inhouse use of stand-alone cd-roms? Checkout
techniques? Handling disks? Organization?

        Sara would like a large variety of techniques (to go with the
large variety of libraries she deals with.) Please respond to her
directly at: sbehrman@nova.gmi.edu

        Thanks.