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Hi, I am hoping someone out there can help me. When I began as the Library Instructional Assistant this fall, I discovered that a modem line had been installed in the media center, which was great. However, this is one of the school's regular lines which is connected to about nine other phones. Normally when the line is in use the lights on the phones light up to say it is busy. This does not happen when the modem is being used, resulting in the aggravation of losing connections when someone tries to use the phone. I have been told that some kind of switch exists which will either light up the other extensions or will block the line from being disconnected. After trying nine or ten computer stores and having no luck, I thought maybe someone out there could help. (Yes, I know I really need a dedicated line, but you have to start off slowly with what you can get!) Thank you for any help. Cheryl W. Stevens Mansfield, CT