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Thank you to everyone who responded to my plea. In a tribute to LM_NET, the day after I posted my question I got a call from SIRS, from a technician who swore his call was not in response to my posting. Whatever happened, we fixed it. The problem seems connected to our running Novell 4.55 (?), which requires rights to be created manually for all groups. Why this was such major problem with no one able to solve it for so long is itself a mystery. We're now up, full text, and everyone (especially the students) is happy. Thanks again-- Shannon Acedo, Librarian (acedos@marlborough.la.ca.us) Marlborough School Los Angeles CA