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I've had two helpful replies plus several people saying "I find it impossible too!" hope this helps: 1. Usually, I delete it. It's caused by programs that automatically encode attachements. There will usually be a message that your email program will display telling you whether or not it's MIME or UUENCODED. In either case, you can transfer the message to your pc/mac as an ascii file and run a decoding program to decipher it such as MIME decoding or UUDECODE. You can find these programs as shareware or they may already be available to you on your system, but you have to know what you're looking for. The simplest solution is to politely write to the person that posted the message, include a little, as you did, and ask that the message be resent as an ASCII file. It will usually take a little time, since the sender will have to delve into the email directions to figure out how to send/attach an ASCII file. I'd wager that the message will be repeated today or tomorrow in ASCII format with an apology or short explanation. Dan Robinson drobinson@info.hwwilson.com 2. I think the simple solution is for all of us (regardless of platform) to remember that messages created off-line and then copied or attached should be in plain ASCII text format. That means (in the Mac case) that you don't have bold, italic, underline or typographer's quotes (the curly ones) and no characters that require the Cmd,Opt, or Ctrl keys to generate (again, on the Mac -- accented or other letters with diacritical marks) I have also found that I need to limit my typing width to about 4-1/2" which will ensure that, even if I just type merrily away and let the word-wrap feature of my word processor function, the line-length will be restricted to the usual 80 characters which should fit on everyone's screen. Hope this helps -- I've gotten (oops, sorry -- become) pretty good at reading and visually ignoring the =20 at the end of some lines! And that's easier than the example you show! Joyce Conklin jconkli@ed.co.sanmateo.ca.us Hillsdale High School San Mateo, CA >>What am I suppposed to do when I receive text which looks like this: >> >>AAAAAAD///8CBAAAAC0BAwAEAAAABgEBACIBAAAkA48AOP3jDhP91g7s/MYOxPy4Dpv8qQ5x/JsO ---------- _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ Duncan Grey, Head of Resources : Hinchingb-pess@bbcnc.org.uk _/ _/ Hinchingbrooke School : http://www.worldserver.pipex.com/ _/ Huntingdon UK nc/Hinch/hinchhome.html _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/