Problems connecting to the Internet

["Madeline L. Buchanan" <mlbuchan@SCOTT.NET>]

(A copy of this message has also been posted to the following newsgroups:
bit.listserv.edtech)

I have a problem which really puzzles me.  One of our teachers is
accessing the Internet using a Mac LC and a Global Village 14.4 bps
modem.  Whenever he tries to dial up the modem will not connect but
instead will keep on making the scratchy sound until he clicks to quit.

I brought the computer into the media center and tried it out on my
telephone line after resetting the chooser to make sure everything was
OK.  It worked great!  I took it back into his room and either the same
thing happened or it tried to access very slowly.  I went back to the
library and tried to access the account on my LC5200 and everything was
fine.

Could the phone line cause the problem?  The modem dials up OK and the
ConfigPPP and MacTCP are configured correctly and I reset the chooser
again after returning the computer to his room.  We have two accounts on
his machine which worked fine in the library but neither will work in his
classroom.

--
Madeline L. Buchanan             Library Media Specialist
mlbuchan@scott.net               W. J. Christian School
dems105@uabdpo.dpo.uab.edu       Birmingham, AL 35206
http://www.scott.net/~mlbuchan   Voice:  (205) 838-7620
                                 Fax:  (205) 838-7622