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I am taking an e-mail Telecommunications in Education course from my local university, which is why I subscribed to this and other listservs (part of course requirement ;-)) As a Media Specialist, I have a little knowledge of DOS as well as Mac. My new home computer has Win 95. My Internet Service Provider's software included Netscape 1.1 and the freeware version of Eudora Light, which is what I have been using to e-mail to the list. Today I became brave and tried to download Netscape 2.2 Gold for Win 95, which -as far as I know- was successful. At least, I know it is somewhere on my C drive under Netscape.New. NOW WHAT DO I DO? My plan was to either replace the "old" netscape in Programs with the new, OR have both netscape and "Netscape New" in programs. My ISP provider's "box" has an "Install Netscape" icon which was used for the old Netscape. I haven't a clue how to unzip (if necessary) and create a new Netscape icon under Programs, so I can "click" on that version if I wish to. I also downloaded 99% of the new version of Eudora for Windows 95 (from TUCOWS website). At 99%, got Netscape window with message "Unable to retrieve outside viewer" Choice was OK or Cancel. I clicked OK, and that was that. I have to assume I received 99% of the file without that all-critical viewer. Again, I haven't a clue as to what to do now. Hope someone out there can help. Jen Schiller Media Specialist Ft. Lauderdale High (954) 726-6310