Re: downloading Netscape Problems

[Jen Schiller <schillj@SEFL.SATELNET.ORG>]

At 09:42 AM 7/9/96 -0600, Dianne Anderson wrote:
>Dear LM_Netters:
>
>I have tried to download Netscape 2.0 several times.  I get through it and
>it gives me an error message
>
>    Unable to configure a viewer Error no. 16
>
>What does this mean?  Do I need to go out and buy Netscape to get it
>downloaded.  As an educator, we get it free but I can't even download it.
>
>Thanks for any help in this matter.
>Dianne
>Dianne Anderson                         Phone: 901-352-7523
>Library Media Specialist                Fax: 901-352-2414
>McKenzie High School                    Andersond@ten-nash.ten.k12.tn.us
>80 Woodrow Ave.
>McKenzie, TN  38201
>
>
Dear LM_NETTERS:

Ditto the experience above for me!  I posted to the listserv about it and
got a few responses but they did not get to the problem.  I believe the
answer is in the way Netscape is configured under "Options", "Preferences".
I was told that all the .zip and .exe applications should be ASK USER, so
that, prior to actually downloading, user can designate the directory name,
filename, and maybe even the mode of transfer (ASCII or binary).  My guess
is that Netscape,  Eudora Pro, and other useful programs off the Net are
binary files, and Netscape's default is ASCII.  Or, maybe it's something
else?  If there are some experienced Netscape "configurers" out there, with
lots of experience downloading off the Net, can you help?  Your response
needs to be really basic and sequential, i.e., 1, 2, 3.  Forever grateful
'cause you'll save many LOTS of time!

Jen Schiller
Media Specialist, Ft. Lauderdale High