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This group is wonderful! John Hoffman sent me the original post I requested this afternoon (same day I requested info!!). I encourage all to write the president of Packard Bell if you've seen the unfavorable ad (re: hard-to-use libraries vs quick Internet use for reference work at home) on television: Mr. Beny (one "n" is correct) Alagem, Pres. & CEO Packard Bell 1 Packard Bell Way Sacramento, CA 95828 Edith LaForge