THANKS for your help

[Steve & Susan Kennard <skanaard@INNET.COM>]

Two days ago I posted a message requesting help for my computer circulation
system which wouldn't boot.  I have received a wealth of information,
wonderful support, and messages which are still pouring in.  I've tried to
write an individual thank you to everyone but I'm falling behind, so this
is for everyone who has written me (past and continuing) -- THANK YOU!!!
The computer is not fixed but I have good leads on the problem which seems
to relate to the hardware and the operating system.  Someone from our
district computer department is due anyday :) and should be able to help me
fix it.  Many of you encouraged me to contact Follett and hope for the
best.  I got more than the best.  They were very concerned and have been
very helpful.  Of course, this isn't their problem but it's nice to know
they were willing to try.  One lesson I've learned is how very important it
is to keep those service agreements current!  It's an added assurance (and
insurance) no one should be without.  My heartfelt thanks to each of you.

Susan Kennard
Media Specialist
Deltona Elementary School (Spring Hill,FL)
skanaard@innet.com

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