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After hours of non-toll free phone calls to HP, I am ready to give up, but I thought one of you might have a fix. Apparently when using a 680C with a Performa 6400/180 you can print only by turning virtual memory off. Many of my programs, Netscape for instance, will run only with virtual memory on. The choice is not acceptable. I am ready to make another choice: scathing editorial or return the printer. Is there another option? I have wasted approximately 12 hours of work time and I am now crying. Please help. Joyce Kasman Valenza <jvalenza@mciunix.mciu.k12.pa.us> or joyce.valenza@phillynews.com Wissahickon High School Library Philadelphia Inquirer tech.k12 521 Houston Road Ambler, PA 19002 Phone: 215-628-1735 Fax: 215-643-2920