Re: Alexandira listserv-update

[Debra Mayer <dmayer@BARDSTOWN.COM>]

I recieved this message from Gerry this morning and talked to Alexandria.
Here is how to get your Alexandria going! Also check out their new web site
at <http://www.compaioncorp.com/

>Dear Ms. Mayer,
>I'm sending this message to you in case you haven't encountered this
>Alexandria problem yet.  If you run into this problem and try to call
>Companion you may have trouble reaching them because everyone who hasn't
>yet tried to start Alexandria in 1997 is going to have this problem.  I've
>copied the e-mail message I got from Companion. If you know anyone else
>who is using Alexandria, please pass it on.  Hope this is useful.
>
>Date: 05 Jan 97 10:54:06 -0700
>From: Bill Schjelderup <bill@companioncorp.com>
>Subject: updated Update Notes attn Jerry
>To: "aa002@seorf.ohiou.edu" <aa002@seorf.ohiou.edu>
>
>URGENT NOTICE  1/6/97
>
>Please Deliver Immediately to Librarian
>
>Alexandria 3.76 "Error Message" Temporary Workaround and
>Web Download and Installation Instructions for Alexandria 3.77 Update
>
>Note: The Alexandria 3.77 update on diskette was mailed to you 1/2/97.
>Temporary Workaround to override "Error Message"
>W Use this simple work around until you install the Alexandria 3.77
>update.
>
>You can continue to use your current version of Alexandria without any
>data compromises by setting your computer's date to read "12/31/96",
>starting the Alexandria program, then resetting your computer's date to
>"today's date". Do this each day until you install Alexandria v3.77.
>
>To change your computer's date setting in the Date & Time Control Panel:1
>- Start
> your computer, but do not start the Alexandria program.
>2 - Double-click on your hard drive icon, then double-click on the System
>Folder, then double-click on the Control Panels icon and finally
>double-click on the Date& Time icon.
>3 - In the Current date box, highlight the year field and type 12/31/96
>or December 31,1996 depending on how your date is formatted.
>4 - Start the Alexandria program.
>5 - Reset your computer's date to today's date using Steps 2 and 3. Do
>not shut down Alexandria or restart your computer. If for any reason
>youmust restart Alexandria or shutdown your computer, you must change the
>year to 12/31/1996 again after startup by following the instructions
>above.
>6 - Click YES if Alexandria asks you if 12/31/96 is the right date.
>**7 - Select Policies from the Show menu. After the Policies window opens,
>close it. Alexandria is now set for the current date.
>8 - Perform a transaction (i.e. select a patron) to ensure the system is
>set to the correct date.
>
>Download Alexandria 3.77 Update via Internet from COMPanion Web SiteW
>Access COMPanion's Web site to download Alexandria 3.77
>
>1 - From your Web browser (i.e. Netscape Navigator, Microsoft Explorer)
>type in the URL:
>http://www.companioncorp.com/updates
>2 - Follow the instructions to download the update and installation
>instructions.
>3 - You may have to hold the option key down as you download the files.
>You will need to have Stuff-it Expander (most browsers have this built
>in).
>4 - Your installer password is __________ (if blank, call COMPanion forthe
>password  you need to know which version of Alex you have, LIMITED,
>Circ Only, Single User, 3-User, Site License) You'll also need your
>serial number and activation key. The mailed updates contain all this
>information in the cover letter.
>
>Dear Alexandria Customer:
>The Alexandria v.3.77 update will correct the problem of the error
>message that states: Alexandria will run only between 1990 and 1996.The
>error message stems from a safety feature designed into Alexandria
>toprotect data
> in the event that students accidentally - or purposefully -
>change the system clock of the librarian station to a date later than
>1996. We mistakenly overlooked updating this feature in our last release
>of Alexandria. We truly apologize for any inconvenience this may have
>caused.
>
>Sincerely,
>COMPanion Corporation
>
>COMPanion Corporation W 1-800-347-6439 W 1-800-347-4942 (support)
>==========
>GOOD LUCK!
> --
>Gerry Hikida
>aa002@seorf.ohiou.edu  (my phone number at school:  614-593-5445)

Debra Mayer
<dmayer@bardstown.com>
Bethlehem High School
309 W. Stephen Foster Ave.
Bardstown, KY 40004

Phone: (502) 348-8594
FAX     (502) 349-1247