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I wanted to relate a really positive experience I just had with Tech Support. Our Sirs Discoverer update CD just would not work in the drive on our CD server, though it was fine in a stand alone. After testing and trying everything I could, I called their tech support. Nestor (a wonderful guy!!!) was so cooperative and within an hour or less called back with a diagnosis. We are still using our old single speed and twin speed CD drives (yes, the budget constraints etc). The new update was not set up to work with those by the co. that did the mastering. The next day I had a new CD to try out that is designed to run on my poor old Hitachi 1750s---and it works wonderfully. Somedays things really do work out. Nestor assures me that future updates will be backwards compatible. So, if you are running old equipment and hit the same snag--call SIRS. They have the fix. ------------------------------------------------------------------------ Anne Oelke | "Some days are like that, acoelke@peoples.net | even in Australia!" Cambria-Friesland School Dst. | Judith Viorst in _Alexander Cambria, WI | & the Terrible, Horrible, | No Good, Very Bad Day_.