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------------------------------------------------------------------------------- BAKER & TAYLOR REFUTES HAWAII LIBRARY CLAIMS OF CONTRACT July 24, 1997--Charlotte--Baker & Taylor officials today challenged the Hawaii State Public Library System (HSPLS) contention that B&T had defaulted on its outsourcing contract, and charged State Librarian Bart Kane with trying to cancel the contract out of "political necessity." In a strongly worded letter to Kane this week, B&T outlined in detail how it complied with its obligations under the outsourcing contract, reinforcing its e arlier position stated in letters delivered to Kane in March. B&T also respond ed to these same concerns in its response to the findings of the Board of Educa tion Blue Ribbon panel, which were released in June. "This outsourcing contract has turned into a political football, and Bart Kane wants to use Baker & Taylor as a scapegoat to cover its fatal flaws in the HSPL S outsourcing model and the failure of the HSPLS to meet its own obligations un der the contract," said Arnie Wight, senior vice president of Baker & Taylor. "HSPLS and the other state agencies involved have ignored the facts and have al leged 'defaults' that simply do not exist as an excuse to cancel the contract," said Wight. "We intend to challenge the termination of this contract on these false grounds, and if necessary we will take legal action to seek compensation from the state if they adhere to their decision to cancel the contract for con venience." "We have substantial documentation proving that the most troubling issues with the outsourcing contract-including alleged delays in shipments and problems wit h book selection-can be attributed directly to decisions made by the HSPLS staf f or failures by the HSPLS to provide information to B&T as required under the contract. The contract was a failure because HSPLS and its leadership were unp repared to carry out their responsibilities." Wight said Baker & Taylor had made every effort to work with the HSPLS and the Hawaii Board of Education to modify the contract or to cancel it in a manner th at satisfies both parties and provides the best outcome for Hawaii's library pa trons. B&T officials met with HSPLS staff and representatives of the attorney general's office as recently as July 11 to work out a resolution. Unfortunately, HSPLS was unwilling to work with B&T to reach a reasonable resol ution, and on July 11 issued a letter lising additional alleged defaults. Even though that letter allowed B&T ten days to "cure" these alleged defaults, Kane announced to the media almost immediately his intention to terminate the contr act. "The fact is there are no defaults to cure, and Mr. Kane knows it," said Wight. "We will prove--in the courts if necessary--that this is a wrongful terminati on of the contract. In doing so, we will expose the multitude of problems that can be attributed directly to HSPLS management and its administration of the c ontract." Wight added, "We acknowledge the state had a right to end the contra ct for its convenience even though Baker & Taylor is not in default. However, the State will have to honor its obligations because Baker & Taylor will not ta ke the fall for HSPLS." In correspondence with the HSPLS and the Board of Education over the past nine months, B&T outlined a number of specific problems with the outsourcing model d esigned by HSPLS, and provided numerous recommendations for improving the model and the operations of the contract. Wight said all of these concerns and reco mmendations were ignored. He said B&T has exhaustive documentation and factual data that will prove that HSPLS was involved in and approved the decisions tha t are now being called defaults. Wight said Baker & Taylor, which has successfully implemented other outsourcing contracts, remains committed to the concept of outsourcing, and intends to co ntinue working with other library customers to determine the unique requirement s that will support the needs of the library patrons while creating a more effi cient and cost-effective system. -###- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= To quit LM_NET (or set NOMAIL or DIGEST), Send an email message to: listserv@listserv.syr.edu In the message write either: 1) SIGNOFF LM_NET or 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST For more help see LM_NET On The Web: http://ericir.syr.edu/lm_net/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=