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I've been through the archives and read quite a bit on this issue already but I thought it couldn't hurt to ask again. One of the systems in our final group of three is Mandarin and our consultant is urging us to be wary of the fact that they have only one other (non-school) installations in Michigan. I'm interested in feedback on technical support in general and in particular as it relates to the concentration of other Mandarin users in your area. TIA ****************************************************************** * Peter Butts * "...one man gathers what * * East Middle School * another man spills." * * 373 E. 24th St. * * * Holland, MI 49423 * http://www.macatawa.org/~ems/ * * pbutts@edcen.ehhs.cmich.edu * MEL--http://mel.lib.mi.us/ * ******************************************************************