TECH: Re: Tech: AOL sign on problems

[Peter Milbury <pmilbury@ERICIR.SYR.EDU>]

On Sun, 2 Nov 1997, Marie A. Baker wrote:
> everything looks fine. Why do you suppose her sign-on request is still
> bouncing back to her?

I would have to know where she sent the subscribe command, and the error
message that is being sent back to her. Frequently, I see people sending
to LM-NET, instead of LM_NET. That will always bounce!
     ^                  ^
     *                  *

It is also possible that her e-mail configuration is not properly set up.
Though that is unlikely since she is with AOL, and they are usually
configured properly.

One major problem for may folks is that they do not have their return
address matching what appears in the header.  This often occurs due to
misinformation given out by the ISP, or other arcane requirements of
e-mail software. This occurs frequently when people switch to a new e-mail
software, or from text-based to graphical browsers.

In either event, it is absolutely necessary that the return address be the
same as that which is used to join. Othewise, the "dumb" listserv software
will not recognize you.

This also often arises when a person's host server changes the e-mail
adress of its users, and then forwards mail address sent to their former
adderess.  Although they continue to receive mail from LM_NET which is
sent to their former address, they cannot post to the group, because their
return address is no longer recognized as being on the list of
subscribers.

Please have your friend send me an e-mail message explaining that she is
having trouble subscribing, and I will add her manually. No problem for
me. Glad to help out.

Best wishes,

Peter Milbury, Co-owner of LM_NET         pmilbury@ericir.syr.edu
Now With 8,000+ Members        See: http://ericir.syr.edu/lm_net/
.................................................................
      See also: Peter Milbury's School Librarian Web Pages
       http://www.cusd.chico.k12.ca.us/~pmilbury/lib.html
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