gen: library evaluation?

[MS LYNN J WILLARD <PGNB17A@PRODIGY.COM>]

What tools do you use to evaluate your library programs?  Do
you know of any net sites that might have examples of user
surveys or anything else we might incorporate into our
evaluation this year?

TIA, I'll post a hit.

Lynn Willard, lms
Gates Chili Schools
Rochester, NY
pgnb17a@prodigy.com

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