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Thank you to all who helped solve my problem. After installing a new version of Grolier's, each time I started my Mac a message told me that QuickTime installation had failed because it was already installed. To remove that message, drag to the Trash the older version of QuickTime which is in the Extensions folder inside the System Folder. Jamae K. Bruton __ Media Specialist (00) Palm Bay High School (( )) #1 Pirate Lane ----""---- Melbourne, FL 32901 Ph 407-952-5900 ext 347 Fax 407-676-2891 bruton@pbhs.brevard.k12.fl.us =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= To quit LM_NET (or set NOMAIL or DIGEST), Send an email message to listserv@listserv.syr.edu In the message write EITHER 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST NOTE: Please allow time for confirmation from Listserv. For more help see LM_NET On The Web: http://ericir.syr.edu/lm_net/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=