My prob. and how i solved it. African books

[Roselle_Weiner <r_weiner@SACAM.OREN.ORTN.EDU>]

I finally was able to send back unsolicted volumes...actually two sets of
books from the African American distributers in Washington PA.  If you
recall I asked for assistance in dealing with this.  What I finally did
was email the head honcho and told him that we could not afford to ship
the books back (don't have a budget for unsolicited materials) and would
they please send us a return label.  He called!  Of course, he insisted
that he had spoken to me and that I had agreeed to take the merchandise.
What he didn't know was he was speaking to my hearing clerk and that I am
deaf.  I called him thru the deaf relay and told him that in no way was
anyone in my office authorized to accept any such purchase and that I did
not have this money.  If he did not send me a return label, I would treat
the books as a gift and stamp them in ...within 2 weeks.  We got the label
right away and are returning the books now.

he was not very pleasant to deal with!

just wanted to let you know

regards,

roselle weiner,
librarian


American School for the Deaf
139 No. Main St.
West Hartford, CT 06107
r_weiner@sacam.oren.ortn.edu

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