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I have always thought that fast food, bookstore and other chains could
prove useful in providing a wealth of clues to making libraries more
effective.  Procedures, colors, traffic patterns, management techniques
etc. have been studied by the corporations and can provide information that
I can try to apply if appropriate.

The question I pose today is how do they keep consistancy over a period of
time.

And I ask it in  attempting to ensure that qualities in service, in
cataloguing data, etc. are maintained over a number of years, instead of
being changed each time a new librarian arrives.

My example is Chinese Food -  the restaurant I fequented in my youth still
maintains the same menu and, despite being away for a long time, I go back
and find the Sweet & Sour Pork the same as I remembered it.

It appears a rather strange question, but I think there is a clue here that
can be applied to the library.

If you have "insider" information, anything you've read, etc. on this, I'd
sure appreciate the information.

(Of course, if you've got the Sweet & Sour sauce recipe that REALLY works,
I'd love it)

Earl
Earl Sande
Secondary School Librarian
International School of Tanganyika
Post Office Box 2651
Dar es Salaam, Tanzania
(e-mail :  sandes@wilken-dsm.com)

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