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Forwarded from another library source.
Obviously, it's not just the KIDS who ask strange questions. . .
Alice H. Yucht, Heritage School Library
Livingston, NJ

>>All of these situations are real and some of them were mighty embarrassing.
>>Part 1: Actual reference queries reported by American and Canadian library
>>reference desk workers of various levels.
>>"Do you have books here?"
>>"Do you have a list of all the books written in the English language?"
>>"Do you have a list of all the books I've ever read?"
>>"I'm looking for Robert James Waller's book, 'Waltzing through Grand
>>Rapids'." (Actual title wanted: "Slow Waltz in Cedar Bend.")
>>"Do you have that book by Rushdie: 'Satanic Nurses'?" (Actual title:
>>"Satanic Verses")
>>"Where is the reference desk?" This was asked of a person sitting at a
>>desk who had, hanging above her head, a sign saying "REFERENCE DESK"!
>>"I was here about three weeks ago looking at a cookbook that cost $39.95.
>>Do you know which one it is?"
>>"Which outlets in the library are appropriate for my hairdryer?"
>>"Can you tell me why so many famous Civil War battles were fought on
>>National Park sites?"
>>"Do you have any books with photographs of dinosaurs?"
>>"I need a color photograph of George Washington [Christopher Columbus,
>>King Arthur, Moses, Socrates, etc.]"
>>"I need a photocopy of Booker T. Washington's birth certificate."
>>"I need to find out Ibid's first name for my bibliography."
>>"Why don't you have any books by Ibid? He's written a lot of important
>>"I'm looking for information on carpal tunnel syndrome. I think I'm having
>>trouble with it in my neck."
>>"Is the basement upstairs?" (Asked at First Floor Reference Desk)
>>"I am looking for a list of laws that I can break that would send me back
>>to jail for a couple of months."

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