TECH: iMac questions

["Miller-Breetz, Julie" <jbreetz1@JEFFERSON.K12.KY.US>]

I have two questions for any iMac aficianado's out there!

1) I recently got three of the new iMac's that have the DVD slot in front.
They are all running OS 9.04 and I have downloaded all the updates I can
find.  Even so, I am still having problems with all three of these machines.
Each one of them will intermittently and randomly power down.  Sometimes it
is while someone is in the middle of using one of them, while other times we
simply can't get them to turn on.  The only way that I have found to get
them to power back up is to turn the machine over so the monitor is face
down on the table (as if you are trying to get the serial number off the
bottom of the machine), and then as it is being uprighted, you can hear it
power up!  My computer support person suspected that they might be going to
sleep and not waking up, but we thought upgrading from OS 9.0 to 9.04 might
rectify it (which it didn't).  I have also set them all so that they don't
go to sleep, but this problem is still occurring.  Any thoughts out there?

2)  We are networked and I currently have a 2 Compaqs and 2 G3's networked
and running Library World (through At Ease).  We would also like to put our
iMac's on the network and have them run Library World as well, but my
computer support person has not been able to get this to work while also
using At Ease.  I saw in archives that running At Ease has been a problem
with iMacs, but was wondering if anyone has found a way to make it work.  If
we can't get it to work, how awful do you think it would be to not run At
Ease on these iMac's?

Thanks for any help or suggestions you can give!

Julie Miller-Breetz, library media specialist
Engelhard Elementary
Louisville, KY
jbreetz1@jefferson.k12.ky.us

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