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A few months ago I made an unfortunate choice: I bought a new Compaq Presario. Shortly after installing Word 2000 it started freezing up randomly. Sometimes it would restart while dialing my Internet service provider. I did not get around to calling Tech Support but did see an article about solutions to the problem in ZDNet's AnchorDesk newsletter on Friday. I followed the directions from Compaq (freeing up space on the star-up menu) and when that didn't solve the problem I downloaded their Softpaq patch. That seems to have worked. I have had no freeze ups since I installed it. The directions are fairly simple. The story and links are at: http://www.zdnet.com/zdnn/stories/news/0,4586,2415518,00.html?chkpt=zdnntop Good luck, Jo ************************************************************************** Josephine G. Dervan, Library Media Specialist Strathmore Elementary School Aberdeen, NJ 07747 Home- rderva@injersey.infi.net School- jdervan@marsd.k12.nj.us He who has a garden and a library, wants for nothing- Cicero =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST), send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 4) SET LM_NET MAIL * Please allow for confirmation from Listserv. For LM_NET Help see: http://ericir.syr.edu/lm_net/ Archives: http://askeric.org/Virtual/Listserv_Archives/LM_NET.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=