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I'm trying to help my secretary with her home computer. She bought it from a friend who had purchased Cyber Patrol the first year they had it and then never again. However now that my secretary has it a Cyber Patrol window keeps popping up when she boots the machine. She has to wait 12 seconds or so while it loads something or other and then clicks it off. It's pretty annoying. When she attempts to remove it, the program asks for a password -- which she does not have NOR do the original owner know what the password was. Without the password the computer tells her it is an illegal operation and won't let her delete the program. She has Windows 98. Queston: Is there a master password that might override this annoyance? Or what can she do? Thanks for any assistance. Sharron -- Sharron L. McElmeel <mailto:mcelmeel@mcelmeel.com> Writer, Editorial Consultant, & Webkeeper @ McBookwords 3000 N. Center Point Rd Cedar Rapids, IA 52411-9548 http://www.mcelmeel.com ph. (319) 393-2562; fax (319) 393-4749 =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST, etc.) send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 4) SET LM_NET MAIL * Please allow for confirmation from Listserv. For LM_NET Help see: http://ericir.syr.edu/lm_net/ Archives: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml See also EL-Announce for announcements from library media vendors: http://www.mindspring.com/~el-announce/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=