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We had a similar situation with our camera caused by poorly formatted floppy disks. The disks were supposed to be pre-formatted but were not working correctly. When we reformatted the disks, the camera worked just fine. ~~~~~~~~~~~~ Do you hear it saving to disk after you take a picture? Ours makes a noise. Is the battery low? - try recharging. Make sure the disk is in correctly - it should be set in the drive correctly. Make sure the disk drive door is tightly closed. That's all I can think of. If all else fails call the company. ~~~~~~~~~~~~ When opening a file using whatever software, for instance MS Word, be sure that in the "Open" dialog box you select under "Files of Type" (near bottom left corner of the dialog box) "All files" then everything on the disk will be displayed. Also, under "Look In" be sure the "3 1/2 floppy A drive" is selected too. ~~~~~~~~~~~~~ Have you tried looking at the disk in several computers? ~~~~~~~~~~~~~ Check out: www.mavican.nu You will find lots of useful information and helpful folk. ~~~~~~~~~~~~~ Check your automatic/manual settings on the side of the camera. that happened to us too a few months ago. Pushing in the button on the front of the camera more than once while taking the picture can also result in no picture. Once in a while we have problems opening a picture with Word, but PowerPoint works for that picture--don't know why. Word works most of the time. Haven't had time to explore other programs to import as yet. Hope this helps. ~~~~~~~~~~~~~ At my last school we had a digital camera, and I used it only a couple of times, but found that if I took only a few pictures at a time (5-7) and downloaded those, I could view them. Otherwise, the disk was too full and it wouldn't let me view the photos. I'm not sure if this is the problem your having, but it might help. ~~~~~~~~~~~~~ 1. Try to format the disk while it is in the camera. 2. Be sure the program you are running is looking for a JPEG file.(When you access the open comand be sure the file type the computer is reading is a JPEG and not Bitmap, or gif. 3. Be sure the format on the disk is the same that the computer is reading. 4. Check the battery in the camera, not the rechargeable one. ~~~~~~~~~~~~~ This may sound simple...but make certain that you have formatted the disk in your camera. Look under the menu options. ~~~~~~~~~~~~~ We first open up Photo Studio or Microsoft Photo Editor and then open the floppy. You can get help... go to the Sony web page. ~~~~~~~~~~~~~ Are you using PC formatted disks? Mac will not work. ~~~~~~~~~~~~~ When you take the picture does the screen display the message "recording". When we first got ours, I wasn't pushing the button hard enough and long enough and I thought I was getting pictures but I wasn't. Now I look for the "recording" message. ~~~~~~~~~~~~~ When you open the A-drive you can choose what kinds of files you want to be able to see. This way you can hide important or unnecessary files. Go up to the VIEW menu and click on OPTIONS. This will give you a tab that also says view. Choose that tab and then click on the button that says "show all files". This happens to me all of the time. Seems my computer has a mind of it's own about what it wants me to see! I hope this is helpful. ~~~~~~~~~~~~~ We have a Mavica, too, but our problem is that it seems to be really hard on disks. We seem to be able to use ours only once or twice. Have you had this problem???? Do you have Macs? We have Macs and At Ease. You have to have JPEGViewer installed on your machine--or some other program that will "read" JPEG. ~~~~~~~~~~~~~ kathy ~ only thing i can think of at the moment is possibly the disks have not been formatted. our campus book store sells disks which are not (because, they say, the students don't always know enough to ask for ibm compatible or macintosh formats...seems the staff could maybe be trained to actually *ask*, but no!). i know it sounds too simple, but once in a great while technical problems actually are! good luck to you. ~~~~~~~~~~~~~ I'm not sure if this sounds too easy, but when we can't find something on the disk that we saved, it's usually found under a different file type. What kind of computer do you have? Have you tried viewing the disk under all the different file types under the A: drive? ~~~~~~~~~~~~~ Have you formatted your disk before you use it. The camera has a menu for that. ~~~~~~~~~~~~~ Have you tried looking at the disk in several computers? ~~~~~~~~~~~~~ When opening a file using whatever software, for instance MS Word, be sure that in the "Open" dialog box you select under "Files of Type" (near bottom left corner of the dialog box) "All files" then everything on the disk will be displayed. Also, under "Look In" be sure the "3 1/2 floppy A drive" is selected too. ~~~~~~~~~~~~~ The same type of thing happened with our digital camera (Kodac DC40). After downloading the pictures, nothing shows up when the "picture" is opened. We discovered by accident that although we can't view the pictures at 100%, we can see them at 200% or larger. With ours, we just click on the blank picture and it makes it larger. A technician speculated that the problem is with the program and suggested I reload it. I haven't gotten around to doing that yet. ~~~~~~~~~~~~~ You did not mention whether you were using a Macintosh or a PC computer but I will share this experience with the Macintosh. On some computers that I have used with the Sony Mavica disks I have initially gotten what appears to be a blank disk. If I close the disk back up and wait a minute or two and then open the disk again I have found that the images show up. Sometimes it might take a minute or so to appear depending on the number of images on the disk and I think also on the computer you are using. Different models, operating systems and CPU speeds all seem to have a effect on how quickly it loads. You might also want to close the disk and eject it and then insert it again to be sure that the computer is processing the disk. Just remember that it might not appear instantly. Hope this helps and that your pictures turned out fine. If you are using a Macintosh computer you also need to be using a Power Macintosh as the disk that you use in the Mavica is PC formatted. Also if you are using it on a Macintosh there is a program called Pictacular that is great for showing your pictures with a variety of special effects. If I can be off further help just let me know. ~~~~~~~~~~~~~~ One of the easiest ways to open your photo files is by using Microsoft Word. This also helps with a copy right problem too. (When you pruchase your camera it comes with single user software yet the cameras are frequently used by many in one building not wanting to come to a central location to access that software.)Here's how. Open Word Click insert, picture, from file Select the "a" drive, select the picture file, open There she be! Now you can resize, crop etc. as needed. This is the quickest way to insert those photos into a classroom newsletter etc. ~~~~~~~~~~~~~ I had that problem on one disk...lost some cute pictures too! Have you tested on another disk? I haven't had the problem since, but I can assure you at least you are not hallucinating the problem! (p.s. if someone has an answer, please post it) =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST), send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 4) SET LM_NET MAIL * Please allow for confirmation from Listserv. For LM_NET Help see: http://ericir.syr.edu/lm_net/ Archives: http://askeric.org/Virtual/Listserv_Archives/LM_NET.html See also EL-Announce for announcements from library media vendors: http://www.mindspring.com/~el-announce/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=