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I have also had this problem! I ordered barcodes from them and hadn't received them in a timely manner, so I called to check on the status of my order. I was informed that there had been a problem with my order, but NO ONE had called me to tell me! If I hadn't called to check, I still would be waiting for the barcodes! That is unacceptable to me! Kimberly Rose Star Lake Elementary Federal Way, WA ---------- >From: "H. Grant" <hgrant@GATECOM.COM> >To: LM_NET@LISTSERV.SYR.EDU >Subject: Follett responds! >Date: Sun, Jun 3, 2001, 6:01 PM > > Last week, I posted great frustration with Follett's technical > services. > They had put my order (for plastic borrower > cards) on hold and never planned to bring it off hold and send me my > order. That got me concerned about my barcode order that I faxed to > them in April and still hadn't received (barcode printing takes longer > so I was giving them ample time). =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST), send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 4) SET LM_NET MAIL * Please allow for confirmation from Listserv. For LM_NET Help see: http://ericir.syr.edu/lm_net/ Archives: http://askeric.org/Virtual/Listserv_Archives/LM_NET.html See also EL-Announce for announcements from library media vendors: http://www.mindspring.com/~el-announce/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=