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Netters Once again thank you so very much for the quick reply. Michele Knowles FSUMOM1969@AOL.com Hialeah Middle School Hialeah, Florida I used to have trouble shutting my computers down with win98. Have you tried resetting the power settings? Here is what you do: 1. RIGHT click your muse on the desktop 2. Choose properties 3. At the bottom of the dialog box (under energy saving features of monitor) slick "settings" 4. Under "power schemes", choose "Home/Office Desk" 5. Click "apply" Our computers had been set at "always on" - so the computers would never turn off. There are may computer techs who are adament that you should never shut a computer down. The reason is because the power surge that occurs when you do a cold boot can easily cause damage to a computer. The theory is that it is much better to keep the computer always on and then simply do the restart procedure once in ahile. We use a modified procedure here. We leave the computers on all week, and do a complete shut down over the weekends and over holidays. Perhaps this is not what is needed for your computers - but it is what worked for ours. Jacquie I have a similar problem at home with my new last year Gateway running Windows Me. The Gateway suggestion was to go into Start-up and eliminate any programs I didn't need running constantly in the background. I can still access them from START. This worked three consecutive times while I had tech support on the line. Of course it only worked about 2 out of 3 times thereafter. I added exiting my scanner, and instant messaging and disconnecting my DSL connection, plus turning off the DSL modem, printer and speakers before shut down. I now shuts down immediately about 4 out of 5 times. The other times it gives me an error message about a windows protection area and tells me I will have to restart the computer. Of course by the time it gets to that point the only way to restart is to turn it off and "restart" using the switch so I just delay the restart until the morning. It adds a minute of Scan Disk to the morning start-up but at least I'm not running the machine 24/7. Dorothy E. Tissair, M.L.S. Library Media Specialist Old Saybrook, CT 06475 dtissair@snet.net Michele, I don't know much about the inner workings of the computers, but at the Microsoft Download Website, there is a patch that just came out on Nov. 1 and says the Plug and Play can disrupt system operation. Is this the patch you already downloaded? I don't know if this will help or not. Here is the website: http://www.microsoft.com/downloads/release.asp?ReleaseID=33592 Fran Tripka Media Specialist James J. Flynn Elementary School Perth Amboy, New Jersey 08861 FTripka@aol.com I think I can solve your problem. I have the same problem in my media center and what I have to do is at the start menu instead of going to shut down I go to log off and I log off first. The long on symbol comes back up and I just press cancel. Then I go back to the start menu and click shut down. It works; it takes twice as long to shut the computers down; but they do shut down. If I have not been clear - email me back and I will try to be clearer. Hope this works. Nelle Boyce, Media Specialist; Hunters Creek Middle School, Jacksonville, NC This is a windows 98, second edition problem. There is a patch that is supposed to solve the problem that can be downloaded from Microsoft's web site. Unfortunately, you have to periodically reinstall the patch. I have a personal Dell computer that has Microsoft 98 ME installed and does not have the same shutdown problems. We had to keep playing with a few at school- all different vendors. I can't remember for sure, but I believe turning off the active desktop did it for most. The newer machines (Dells) haven't had the problem, but the version of 98 is different! Since your license covers any version of 98, see if you can reload windows with the latest version. Our district tech support had a later copy. Failing that, perhaps begging from Dell or purchasing a cd only from an education retailer of W98 ( I believe the media is about $15.00 - but it would be well worth it to me, I hated having them freeze at shut down). Good luck. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST, etc.) send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 4) SET LM_NET MAIL * Please allow for confirmation from Listserv. For LM_NET Help see: http://ericir.syr.edu/lm_net/ Archives: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml See also EL-Announce for announcements from library media vendors: http://www.mindspring.com/~el-announce/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=