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Karen and all, Sagebrush is working hard to get more representatives in the field to service their clients. Give them a couple of months and you should see a drastic improvement in service. I don't know much about Mac support since most of Kentucky has Intel based Library Automation Systems. I doubt that Sagebrush will be included in any bundle. It is a very powerful library program that has a new product call Pin Point that helps organize all of you resources. A representative was just in yesterday to show it to me and it was truly awesome. One of the reps that is relatively close to your area(he lives in Tollan, CT)is Scott Tracy. You may want to email him at: stracy@sagebrushcorp.com. He will probably be able to steer you in the right direction. Good luck. I how you get your problems resolved. Blenda Fields, NBCT Instructional Resources Consultant Library Media/Textbooks/Instructional Materials Division of Extended Learning 500 Mero Street Frankfort, KY 40601 502-564-7056 ext. 4735 FAX 502-564-6952 bfields@kde.state.ky.us -----Original Message----- From: DEFRANK, KAREN [mailto:KDEFRANK@GLASSBORO.K12.NJ.US] Sent: Friday, June 20, 2003 5:20 PM To: LM_NET@LISTSERV.SYR.EDU Subject: Buying Sagebrush thru Dell? Does anyone have any experience with this - - I have Circ/Cat for Winnebago. The last time I called for tech support they told me in a year or two they are not going to support Circ/Cat for Mac anymore, BUT they would sell me Spectrum upgrade for $1450, including one year of tech support. Over the summer We are getting in a new Dell lab. Our district tech person wants Dell to include Spectrum with the software bundle we are getting. Our dell rep is going to call the Sagebrush people on Monday. Has this happened to you? Karen DeFrank, LMS Bullock School Glassboro, NJ 08028 =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-