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thank you to all that responded. This was the clearest and easiest to = accomplish. Jean Use the find files and see how many of these are on the computer; for = most=20 users, unless highly advanced, there should be only one. With Word=20 closed, delete them all (or if you want to feel better, rename them=20 to normalx.dot) and restart Word. It will create a new normal document automatically, but explain to them that if they want to save new=20 defaults, they should use a clean document, make only changes they=20 want (like margins, default font, etc) and save that as normal.dot. George Bynum Electrohydraulic Engineering Greenville SC gbynum@att.net R. Jean Gustafson Librarian Selah Jr. High Selah, WA 98942 509-697-0500 jeangustafson@selah.k12.wa.us http://www.selah.k12.wa.us/JHS/Gustafson/Library.cfm =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-