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I, too, finally feel the need to weigh in on this
discussion. Many of the people who feel so strongly
about Follett are elementary school librarians, and my
understanding is that for that level, Follett is
wonderful. I have been ordering from B&T for 11 years
at the upper levels (middle and high school), and have
a wonderful fill rate. In addition, when there are
problems, and in my experience they are few and far
between, the customer service people bend over
backward to fix the problem. I have accused Francis,
who is our rep, of having to have taken a 'nice' test
to get the job. The discounts are wonderful, we get
free shipping, and our fill rate is really good. Just
wanted to present a point of view from the other side.
Have a great day, all.

Teri Padua / Media Director
Northwestern Regional MS/HS
Winsted, CT 06098

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