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I have had experience with both Follett and B&T and have not had problems with either. I worked in a large public library for a year, and we ordered from B&T. We found it to be the best. We had wonderful service, great fill rate, and if we did have a problem it was handled right away and to our satisfaction. Once I started in a school, I tried both companies and have found Follett to be better for us. Titlewave is a wonderful tool and I use it all the time. B&T online ordering was not as good in my opinion and I seemed to have a longer fill rate on some things. Ultimately, I think it all comes down to preference and your experience with each company. Kathy Cool Ressie Jeffries Elem. School Front Royal, Va kcool223@hotmail.com _________________________________________________________________ MSN 8 with e-mail virus protection service: 2 months FREE* http://join.msn.com/?page=features/virus =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-