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Hello, I am the teen services librarian at a public library. For book selection an= d=20 ordering, I use BWI's Title Tales, but lately I have been very unhappy with=20 the fill rate. After making my selections, I copy my carts to the=20 sub-account of a person in my tech services department who does the actual=20 ordering. Each month I create 1 cart for fiction and 1 for nonfiction. Sometimes, I might have say 100 books in a cart. So, I'm sitting, waiting=20 for them to come in and they start to dribble in. Then, a couple months=20 later, I go through my older carts and find that if I'm lucky, maybe 1/3 of=20 the books actually arrived. I print off the title list from the cart I=20 compiled and show it to my tech services guy, and he prints out the cart tha= t=20 got copied to HIS sub-account, and the 2/3's of missing books do not even=20 appear on his list, so of course I didn't get them--they NEVER GOT ORDERED!!= =20 What happened to them? Where did they go? I find myself ordering the same books over and over trying to get them. My=20 time is valuable, and I really resent having to re-do work that was already=20 done once, twice, and sometimes three times. In the meantime, I have parent= s=20 and kids coming in asking for these titles and other libraries have them so=20 we have to ILL. So, my circ stats are going down and I look incompetent=20 because I still don't have Brashares Second Summer of the Sisterhood or the=20 latest Confessions of Georgia Nicholson by Rennison. Also, last year I set up a standing author plan with BWI. I receive my books= =20 later than anyone else in the entire multi-county shared catalog system, if=20= I=20 get them at all. Then, I finally break down and order the books in my=20 monthly cart and then, the next week, they finally come so now I have 6=20 copies of a book I only wanted three of. Does anyone else use BWI's Title Tales for selection and ordering? Are you=20 having these same annoying problems? Sandra Dews Teen Services Librarian sandradews@aol.com "Promote, then, as an object of primary importance, institutions for the general diffusion of knowledge.=A0 In proportion as the Structure of a government gives force to public opinion, it is essential that public opinion should be enlightened." From the 1796 Farewell Address of George Washington, 1st President of the United States =20 =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-