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I would like to jump in here. I will be leading a workshop on dealing with vendors at the California School Library Association conference in November. First of all, many of the "problems" that people have listed with particular vendors are problems in outgoing communication. Where did you tell them to put the barcodes, for example? The vendors do make mistakes, however. In California with our funding over the past few years, some vendors were making huge growing pain type mistakes. Now they will have shrinking pains. I also have not noticed any particular difference in pricing for hardbacks. Buy from the publisher when it is cheaper - otherwise any wholesaler is about the same. For paperbacks, some wholesalers can do lots better on multiple copies - up to 50% off. These are worth looking for. I have not noticed that any particular vendor makes more or less mistakes than any other. The most important things are: 1. ease of use - includes web site ordering, interface with your automation program, etc. 2. service - availability of titles and desired bindings, response time, fill rate, processing quality, availability and helpfulness of the sales rep, etc. Your sales rep is your best contact - keep a good relationship with him/her. Other than that, look for specials that can save you money. I vote we stop bad-mouthing any particular company for what are probably local and old complaints that have been fixed already. George Pilling, Director, District Library Media Services Visalia Learning Center Visalia Unified School District 5000 Cypress Ave. Visalia, CA 93277 Hours: M,Th, F 7:00 - 5:00; T, W 7:00 -7:00 http://visalia.k12.ca.us/library http://www.tucolib.info 559.730.7349 FAX 559.730.7693 email: gpilling@visalia.k12.ca.us =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-