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I had a similar experience when I visited Best Buy last spring. However, a quick phone call from my district's business office to get our account number fixed things. I will continue to do business with Best Buy even though I was inconvenienced one time. Becky Mosbacher Library Media Specialist Hellgate Middle School 2385 Flynn Lane Missoula, MT 59808 bmosbacher@hellgate.k12.mt.us -----Original Message----- From: David Lininger [mailto:tss003@MAIL.CONNECT.MORE.NET] Sent: Thursday, September 04, 2003 8:28 AM To: LM_NET@LISTSERV.SYR.EDU Subject: GEN: Best Buy policy Colleagues: After spending much of this week researching digital videocameras I settled on a particular camera and chose to purchase from Best Buy. I talked to several people at the store during the course of my research, and they were well aware that I was buying for school and would be using a school purchase order. No one mentioned that this was a problem. Yesterday afternoon I received the PO to take down to Springfield (50 miles away). I called the store to confirm what I was getting ($2300 worth) and again told them that I had the PO in hand. No mention of a problem. Last night I arrived at the store where the cameras and accessories were waiting for me, PO in hand. The person I was to meet took the bag of stuff and we went to the customer service desk to check out. When I handed them the PO I was told that Best Buy does not accept purchase orders! Further investigation revealed that they changed their policy about the time school was getting out last spring, so many of you may not know about the change. Over the years I have purchased many thousands of dollars of equipment from Best Buy, both for school and for myself, and have always been satisfied with the way I have been treated. That was the main reason I chose to buy from them. I could have gotten my cameras a bit cheaper from a New York City mailorder business, but I chose to patronize a "local" store. In the meantime, Circuit City, located across the parking lot from Best Buy, will accept a school PO and will match Best Buy's prices, so Monday I'll go back to Springfield and get my cameras from them Sorry for the lengthy vent, but thought you might like to know that one of my favorite vendors will not be getting any more business from me. David Lininger, kb0zke LMS, Hickory County R-1 Schools Urbana, MO 65767 mailto: tss003@mail.connect.more.net =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://ericir.syr.edu/lm_net/ Archive: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml LM_NET Select/EL-Announce: http://www.cuenet.com/archive/el-announce/ LM_NET Supporters: http://ericir.syr.edu/lm_net/ven.html =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-