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Hi. I have Hotmail for my email service. Recently my son sent me some pictures of my wonderful grandson. They came through in the body of the email on the computer here at work, but when I tried to do it at home so I could save them on my hard drive, all I got was a red X. If I try to use the Attachment link at the top of the email, I go in a circle. I click on download file, then I get a screen where I need to reenter my password, then I get the list of my In box, and I start all over again. I have ZoneAlarm, Google, and AVG on my computer. Could one of them be causing the problem? My son did clue me in to hit the control key when I get something that won't open. Sometimes it will open then, but that doesn't work this time. TIA Janet Perry, Librarian Cerro Gordo CUSD 100, Cerro Gordo, IL perrybros@hotmail.com _________________________________________________________________ FREE pop-up blocking with the new MSN Toolbar – get it now! http://toolbar.msn.click-url.com/go/onm00200415ave/direct/01/ -------------------------------------------------------------------- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://www.eduref.org/lm_net/ Archive: http://www.eduref.org/lm_net/archive/ EL-Announce with LM_NET Select: http://elann.biglist.com/el-announce/ LM_NET Supporters: http://www.eduref.org/lm_net/ven.html --------------------------------------------------------------------