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My question was for software that would allow the librarian to remotely monitor computer usage. I received a good number of responses. Everyone using one of these programs liked them, there were very few problems listed. In addition to actually monitoring computer usage, responders also used the programs as teaching tools by being able to broadcast a website out to all computers and by being able to see what students needed help. Here are the different programs people recommended. Synchroneyes http://www.smarttech.com/Products/synchroneyes/index.asp NetOp http://www.crossteccorp.com/netopschool/ http://www.crossteccorp.com/netopschool/school_feat.htm Netsupport http://www.netsupportschool.com/ Vision http://www.genevalogic.com/index.php?id=vision-usa Lanschool www.lanschool.com Altiris from www.altirispro.com VCN Monitor http://www.wilson.co.uk/Software/vnc/VncMonitor.htm Another responder sent these links, these pages have information on some of the programs above plus some that were not listed http://www.shambles.net/pages/staff/ITlabs/ http://www.shambles.net/pages/staff/SchNetW/ The responses: I use Netsupport and I like it very much. I can obserfve, send messages, and even shut computers down from my desk if necessary. I recently posted something similar on LM Net, but didn't get too many replies. I was wanting to compare Vision with Synchroneyes. We currently have Vision in a Middle School (although I've never seen it). Both products have online tutorials which are very helpful. Synchroneyes is much cheaper, because you can get a grant. According to our vendor, everyone who applies for the grant gets it. Anyway, I'm probably going to go that route. I would, however, be interested in hearing the responses you get. I have used Lanschool for 3 years in the library, we also bought lab sites for our 4 mobile units and our two computer classes and the elementary library. I have 25 computers in the library. I love it!!! We just recently ordered the monitoring software from Lanschool on the recommendation of another high school librarian in our district. We haven't used it yet, but the other LMS (who is very tech savvy) absolutely LOVES it. The software allows you to send the user a message (like, "you're violating our computer usage policy"), take control of the mouse and keyboard, close the program, and even log them off. It's also pretty affordable -- $395 per monitoring station (unlimited number of computers you can monitor in the library). More information is available on their website www.lanschool.com Our software should arrive soon -- we are very anxious to put it to use! I agree that the "walking around" method doesn't always cut it! We use vision. I LOVE it. Not only can I see what students are doing, use it to teach. it allows me to stand at the circ desk, display what is on my sceen on all the computers in the room (better than a projected image in the front of the room - each student sees the display right in front of their eyes.) I can also run programs on all the machines. For example, I can have all computers in the room go to a certain web site -- just right for when I find something on the internet that I would like to use in a lesson that day.... sure beats trying to have all studetns successfully type in a url. We use Altiris from www.altirispro.com and we like it. I use Vision. I didn't choose it. I don't know anything about the others, but this one serves my needs. I can see what they are doing, intervene into their computers if necessary, even shut them down. I rarely do any more than just look. The only 'down' side is you can only have the admin part installed on one computer. I would like to have it available on the circ desk as well as in my office but had to choose one location only so I put it in my office. I could use it to teach with if I had control at the circ desk. We are using the Synchroneyes (sp?) product in three labs at our school. The teachers are all very pleased with it, and heartily recommend it to others. We are unable to use it in the library because we are using thin clients, rather than traditional computers, and our tech hasn't had the time to figure out the details on that. Our school (9-12) purchased this software (NetOP) recently but has not installed yet, so I don't have actual experience. We love SynchronEyes! Our tech department uses RemoteScope. It allows them to observe, send a message, take control, or share control of a computer. I think you can bserve up to 4 computers at a time. I use the Vision 5 software. It is easy to use, however, I have run into a few gliches with viewing the images of the screens and "Blank Screening a student" when they are on an inappropriate site. I love NetOps. In addition to being able to monitor computers, it allows us to use them as a teaching tool, to pass the chaulk to a student computer so that the student can teach classmates or spotlight work well done. It also can lock down the stations so that no one can do anything. If you know someone who is knowledgeable in computers, there is a free program called VNCMonitor. We have it up and running on our computers and it works great. I did not install it, so I am not familiar with how it works. But our tech guy implemented it in just a couple of hours. Go to this website to learn more. http://www.wilson.co.uk/Software/vnc/VncMonitor.htm Deborah J. Stafford Gen. H.H. Arnold High School Wiesbaden Germany now proudly on the web at http://www.wies-hs.eu.dodea.edu Deborah_Stafford@compuserve.com -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. 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