I've been fighting with this company for three years now. I also had a box
of books appear without approval. A fax as sent to the school as a
follow-up. I emailed and stated that I would consider the books a gift
unless picked up immediately.
Bene e Pace (Blessings and Peace),
Paula S.W. Laurita
-----Original Message-----
From: School Library Media & Network Communications
[mailto:LM_NET@LISTSERV.SYR.EDU] On Behalf Of BISHOP WOODS EL SCHOOL
Sent: Tuesday, February 08, 2005 1:57 PM
To: LM_NET@LISTSERV.SYR.EDU
Subject: [LM_NET] Library Express
A company called Library Express out of Wisconsin called me and asked me to
preview books. I said I was not allowed to preview, only the department
chair was allowed to. Next thing I know I have a box of books to preview -
addressed to the Department chair but with my school's address. I called
and said I did not authorize the shipment and neither did my department
chair. They insisted they had talked to her and she had okayed it. I
called her and she was adamant that she had never talked to them. They
arranged for the books to be picked up and I thought that was the end of it
until today. One of my colleagues called and said they did the same thing
to her - only she was expecting a shipment of books from a grant and thought
they were the expected books and processed them and when she discovered the
mistake had to pay a $1600 bill. When she called the department chair to
confess her mistake, the chair told her that she also had a box of books in
her office from the s!
ame
company that she had not ordered. So if you get a call from them and do not
want to have the books sent, be sure to tell them that if they dend the
books you will consider them to be a gift and NOT pay for them. If they get
burnt often enough they will stop this shady business practice. Thank you -
Climbing down fromr my soap box - Jean
Jean Lowery, LMS, PhD
Bishop Woods School
bishop.wds.school@snet.net
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