I was sent a card from the publisher stating that Teen People would no
longer be published and that they would be sending IN STYLE in its place. I
would have the opportunity to review the new magazine and if I was not
satisfied they provided a toll free number for me to call to request a
refund.
Mindy Doler
Media Specialist
North Oconee High School
Bogart,GA
mdoler@oconee.k12.ga.us
-----Original Message-----
From: School Library Media & Network Communications
[mailto:LM_NET@LISTSERV.SYR.EDU] On Behalf Of Kelly Stern
Sent: Tuesday, December 12, 2006 11:16 AM
To: LM_NET@LISTSERV.SYR.EDU
Subject: [LM_NET] Gen: EBSCO not issuing refunds for Teen People?
Our library was informed in writing that EBSCO does not intend to issue us
a refund for Teen People, which was discontinued with the September 2006
issue. Has anyone else been told this by EBSCO? It seems to me that to
refuse to issue a refund for a product purchased but not delivered is not
only unethical--it is illegal. If they are counting on our not thinking
it's worth the time to pursue, I'm extremely disappointed.
Has anyone else been told the same thing by them? I'm curious...
Kelly Stern, Teacher Librarian
Cedar Falls High School
Cedar Falls, Iowa
sternk@cedar-falls.k12.ia.us
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