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Hi Everyone,

I have two questions.  I'm preparing to upgrade to AR 
Enterprise.  As I've been cleaning up my student data, I 
found a student who left last year that I can't delete.  I 
get the message that he's still logged in to the STAR 
program.  How can I clear him, so I can delete him.  I 
know how to clear locks in AR, but not in STAR.

THe other question I have relates to the upgrade process. 
 Any tips to make it go smoothly?  Also how long were your 
students blocked from testing?  I know that we have to 
stop using the old version before the new one is running. 
 Thanks.

Heidi Kaiven
Media Specialist
Brass Castle Elementary School
16 Castle St.
Washington, NJ 07882
908-689-1188 x.614
kaivenh@warrennet.org
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