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Thank you for your advice on my daughter's Internet access problem. After I looked at the FAQ on the Verizon site, it suggested disabling the firewall. I asked her about it and she said the Windows firewall was disabled already. While I was looking at my computer settings and walking her through it over the phone, I realized I have another firewall so I asked her if she had another one. She said, "Well, maybe in my Norton Security." She looked and found it was enabled, she disabled it and suddenly she was online. I suggested she install ZoneAlarm as her new firewall. How about that. I knew it had to be something simple and it didn't cost a thing to fix it! Of course, now she thinks I'm a computer genius! lol Sandra Carswell, LibrarianS.C. Lee Junior High School1205 Courtney LaneCopperas Cove, TX 76522254-542-7877sandracarswell@hotmail.comsandraca@ccisd.com _________________________________________________________________ News, entertainment and everything you care about at Live.com. Get it now! http://www.live.com/getstarted.aspx -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. * LM_NET Help & Information: http://www.eduref.org/lm_net/ * LM_NET Archive: http://www.eduref.org/lm_net/archive/ * EL-Announce with LM_NET Select: http://lm-net.info/ * LM_NET Supporters: http://www.eduref.org/lm_net/ven.html * LM_NET Wiki: http://lmnet.wikispaces.com/ --------------------------------------------------------------------