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They monitor the listserv just like almost every other company does. probably received too many complaints... paula --- Linda DeVore <linda.devore@CGELEM.K12.AZ.US> wrote: > This is what I just received from Follett (evidently > she is a librarian and that is why she saw my post > so quickly!): > > I wanted to respond to your post personally to let > you know that the > information your received from Ed_Tech is incorrect. > We are not ending > support of our Circulation/Cataloging product in > 2009. As a legacy > product, development and support will end at some > point in the future > but we have no plans to end them at present. While > we would love to have > your District consider Destiny we would hope you > would select Destiny > based on the quality of the product and high level > of support you have > received not because your current product is > obsolete. > > I would really appreciate your assistance in > correcting this information > on LM Net and if possible a link to the source of > the information that > you sited so that I may correct this information at > the source. Thank > you so much. > > Sincerely, > > > Linda J. Andries > Director of Marketing > Follett Software Company > 815.578.7255 > --------------- > > BTW I also received a post from another librarian on > LM_NET and she, too, had been told by her rep that > customer service was being discontinued. So, I'm > not really sure what is happening! > > > Linda De Vore > Media Center Director > Casa Grande Middle School > Casa Grande, AZ 85222 > linda.devore@cgelem.k12.az.us > > "Books are the quietest and most constant of > friends; they are the most accessible and wisest of > counselors, and the most patient of teachers." - > Charles W. Eliot > > > > -------------------------------------------------------------------- > Please note: All LM_NET postings are protected by > copyright law. > You can prevent most e-mail filters from deleting > LM_NET postings > by adding LM_NET@LISTSERV.SYR.EDU to your e-mail > address book. > To change your LM_NET status, e-mail to: > listserv@listserv.syr.edu > In the message write EITHER: 1) SIGNOFF LM_NET 2) > SET LM_NET NOMAIL > 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow > for confirmation. > * LM_NET Help & Information: > http://www.eduref.org/lm_net/ > * LM_NET Archive: > http://www.eduref.org/lm_net/archive/ > * EL-Announce with LM_NET Select: > http://lm-net.info/ > * LM_NET Supporters: > http://www.eduref.org/lm_net/ven.html > * LM_NET Wiki: http://lmnet.wikispaces.com/ > -------------------------------------------------------------------- > Paula Yohe Director Of Technology/Library Media Center Dillon School District Two 405 West Washington Street Dillon, SC 29536 Phone: 843-841-3604 Fax:843-774-1214 paula_yohe@yahoo.com ____________________________________________________________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. * LM_NET Help & Information: http://www.eduref.org/lm_net/ * LM_NET Archive: http://www.eduref.org/lm_net/archive/ * EL-Announce with LM_NET Select: http://lm-net.info/ * LM_NET Supporters: http://www.eduref.org/lm_net/ven.html * LM_NET Wiki: http://lmnet.wikispaces.com/ --------------------------------------------------------------------