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Hi, After fighting for days with my usually quite reliable HP LaserJet 5550 color printer, in an attempt to get it to print my documents, I gave up and uninstalled the driver so that I could start from scratch. I've tried to download the proper driver (I am running Windows XP on my pc) from the HP site without any success. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=406802&prodTypeId=18972&prodSeriesId=409994&swLang=8&taskId=135&swEnvOID=228 I can't find the cd that came with the printer. Anyone have any suggestions for me ? And do I need to actually disconnect the printer from my computer when installing the driver or is there some other step I may be skipping ? Thanks, Diane Diane Lungaro, library media specialist dianelu@yahoo.com Sussex Middle School Sussex-Wantage Regional Schools District Sussex, NJ 07461 -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. * LM_NET Help & Information: http://www.eduref.org/lm_net/ * LM_NET Archive: http://www.eduref.org/lm_net/archive/ * EL-Announce with LM_NET Select: http://lm-net.info/ * LM_NET Supporters: http://www.eduref.org/lm_net/ven.html * LM_NET Wiki: http://lmnet.wikispaces.com/ --------------------------------------------------------------------