I just got 2 new phone lines with the possibility of voice mail (welcome to the
20th century - eh?) and my plan is to have all sales calls forwarded to the voice
mail - then delete them without listening. Ther vendors (mostly cold calls anyway)
will never know -- sorry if this hurts anyone's feelings among the venodr
community, but honestly, they don't pay me to talk with YOU - they pay me to teach!
There are only about 5 vendors that I will talk to and they all start the
conversation with - "is this a good time to talk, Joanne?" and take no for an
answer because most have been in my shoes.
IMHO of course - vendors do more harm than good with cold calls.
Joanne Glasgow
Teacher Librarian
Evergreen Campus Library
serving AAA, HS3 and TEC HS
Seattle, WA
________________________________
From: School Library Media & Network Communications on behalf of David Plain
Sent: Tue 7/28/2009 3:37 PM
To: LM_NET@LISTSERV.SYR.EDU
Subject: Re: [LM_NET] Vendor phone calls
I have found a very quick way to stop a vendor from talking to me. I tell him at
the beginning of the call that I don't mind talking to him, but the library has no
budget and cannot purchase anything until the next school year. It happens to be
the truth in my case most of the time, but they waste no time telling me "thank you
and goodbye".
David Plain, Jr.
Librarian/Teacher
Mangham High School
Mangham, LA
________________________________
From: janet perry <perrybros@HOTMAIL.COM>
To: LM_NET@LISTSERV.SYR.EDU
Sent: Tuesday, July 28, 2009 4:38:45 PM
Subject: Re: [LM_NET] Vendor phone calls
I have no problem with vendor phone calls. Yes, I get interuppted when I have to
answer the phone. But,the minute I realize it is a vendor, I say, "No thank you"
and hang up. It is NOT rude to do that. Even Ann Landers used to say that we have
phones in our homes (libraries) for OUR convenience, and the vendors are the
intrusion.
I had an interesting experience with a vendor many years ago. In those days I
didn't have a phone in my library. The secretary had to call me over the intercom,
I had to go down stairs, and then take the call. I said no and hung up. He called
my principal to tell me that I was rude!!!
For all people who are trying to make a living cold calling librarians, I apologize
for my poor attitude, but that's just the way I am. I also have a suggestion.
Don't ask me if I'm busy, or have a minute. That gives me a perfect opportunity to
say "yes, I'm busy", or "no, I don't have a minute", and hang up.
Janet Perry, Prek-12 Librarian Cerro Gordo CUSD 100, Cerro Gordo, IL
perrybros@hotmail.com
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