Re: [LM_NET] Refunding book payments

[Sandra Chauvin <schauvin@SPS.EDU>]

We only refund students for billed and then returned items if the item
has not been replaced yet.  If the item has been replaced, the library
has already gone through the expense and time of replacing it.  We will
offer the newly returned book to the student, as he has paid for it, or
they can think of it as a donation to the library.  We do not refund
payments to students who have graduated.

Sandra L. Chauvin
Circulation Services Librarian
Ohrstrom Library
St. Paul's School
325 Pleasant Street
Concord, NH 03301
schauvin@sps.edu
(603) 229-4865
 

-----Original Message-----
From: School Library Media & Network Communications
[mailto:LM_NET@LISTSERV.SYR.EDU] On Behalf Of Kristi S.
Sent: Thursday, May 28, 2009 7:22 PM
To: LM_NET@LISTSERV.SYR.EDU
Subject: Refunding book payments

Is there a point where you don't refund students who have paid for a
book
that was not returned to the library, only to have it appear a year
later?
This is my first year and I am at a library that has no policies and did
not
keep records about students paying for lost books.  The student brought
back
a book and doesn't know how much her mom paid for it.  There are two
copies
of the book on the shelves.  Do I give the book back to the student or
give
her a refund?  

 

Kristi Schmidtbauer,

Media Specialist

Holy Trinity

Pierz, MN  56364

kschmidtbauer@holytrinitypierz.org


--------------------------------------------------------------------
Please note: All LM_NET postings are protected by copyright law.
  You can prevent most e-mail filters from deleting LM_NET postings
  by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book.
To change your LM_NET status, you send a message to:
listserv@listserv.syr.edu
In the message write EITHER:
1) SIGNOFF LM_NET
2) SET LM_NET NOMAIL
3) SET LM_NET MAIL
4) SET LM_NET DIGEST

 * LM_NET Help & Information: http://lmnet.wordpress.com/
 * LM_NET Archive: http://www.eduref.org/lm_net/archive/
 * EL-Announce with LM_NET Select: http://lm-net.info/join.html
 * LM_NET Supporters:
http://lmnet.wordpress.com/category/links/el-announce/

--------------------------------------------------------------------

--------------------------------------------------------------------
Please note: All LM_NET postings are protected by copyright law.
  You can prevent most e-mail filters from deleting LM_NET postings
  by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book.
To change your LM_NET status, you send a message to: listserv@listserv.syr.edu
In the message write EITHER:
1) SIGNOFF LM_NET
2) SET LM_NET NOMAIL
3) SET LM_NET MAIL
4) SET LM_NET DIGEST

 * LM_NET Help & Information: http://lmnet.wordpress.com/
 * LM_NET Archive: http://www.eduref.org/lm_net/archive/
 * EL-Announce with LM_NET Select: http://lm-net.info/join.html
 * LM_NET Supporters: http://lmnet.wordpress.com/category/links/el-announce/

--------------------------------------------------------------------