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We are getting ready to renew our technical support for our library software, Book Systems Atriuum. The cost for tech support is $495 a year, and we are a single school, not part of a union catalog. It looks like a may have to fill out a non-competitively bid justification form, and one of the questions asked is how the price is determined to be fair and reasonable. So, if you pay for tech support, would you please send me the name of the software program you are using and cost of tech support? Thanks for your help. Elizabeth Hart Library Technical Assistant California School for the Blind 500 Walnut Ave. Fremont, CA 94536 ehart@csb-cde.ca.gov -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. To change your LM_NET status, you send a message to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * LM_NET Help & Information: http://lmnet.wordpress.com/ * LM_NET Archive: http://www.eduref.org/lm_net/archive/ * EL-Announce with LM_NET Select: http://lm-net.info/join.html * LM_NET Supporters: http://lmnet.wordpress.com/category/links/el-announce/ * LM_NET Wiki: http://lmnet.wikispaces.com/ --------------------------------------------------------------------